PRIVACY POLICY
LŪMA Co. (“LŪMA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website, book classes, or otherwise interact with LŪMA.
When you engage with LŪMA, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, billing information, and details related to class bookings or services. We may also collect information you share with us through emails, forms, or other communications. In addition, limited non-personal information may be collected automatically when you visit our website, including browser type, device information, and general usage data. This information helps us understand how our website is used and improve the overall experience.
We use the information we collect to operate and improve our services. This includes scheduling and managing classes, processing payments, communicating with you about your bookings or studio updates, responding to inquiries, and providing customer support. Your information may also be used to share relevant studio news, offerings, or promotions, and to ensure compliance with applicable laws or regulations. Message and data rates may apply and you may reply STOP to opt-out of messaging; reply HELP for additional messaging help. Message frequency may vary based on usage. LŪMA does not sell or rent your personal information to third parties except for the following situations:
Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Legal Compliance: We may share your information when required by law, regulation, or legal process.
To support our operations, we work with trusted third-party service providers such as booking and scheduling platforms, payment processors, email marketing services, and website hosting or analytics tools. These providers are given access only to the information necessary to perform their specific services and are expected to protect your information in accordance with industry standards.
Our website may use cookies or similar tracking technologies to enhance functionality and analyze site usage. Cookies help us understand how visitors interact with the site and allow us to improve performance and content. You may choose to disable cookies through your browser settings, though doing so may limit certain features of the website.
We take data security seriously and implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
You have the right to manage your personal information. You may opt out of marketing communications at any time by using the unsubscribe link included in emails, or you may contact us to request access to, correction of, or deletion of your personal information. You have the right to access the personal information we hold about you, request correction of inaccurate or incomplete personal information, request the deletion of your personal information, object to the processing of your personal information for marketing purposes, request the transfer of your personal information to another party.
LŪMA does not knowingly collect personal information from children under the age of 13. If we become aware that information from a child under 13 has been collected, we will take steps to delete it promptly.
This Privacy Policy may be updated from time to time to reflect changes in our practices or services or for legal reasons. Any updates will be posted on this page with a revised effective date.
By using our services, you agree to the terms of this Privacy Policy.
Thank you for choosing LŪMA for your fitness and wellness journey. We are committed to safeguarding your privacy and providing exceptional services.
If you have any questions about this Privacy Policy or how your information is handled, please contact us at: hello@lumastudiocc.com