Frequently Asked Questions


What is the best way to get started?

The best way to begin is with The First Glow intro offer, designed to help you explore a variety of classes, instructors, and heat levels at your own pace. This two-week intro period gives you enough time to experience the full LŪMA vibe — movement, energy, restoration, and community.

What should I do after ‘The First Glow’ intro ends?

Most clients transition into one of our memberships or class pack options, depending on their goals:

  • If you want consistency: choose a monthly membership

  • If you prefer flexibility: choose a class pack

  • If you're exploring a routine: continue with drop-in classes as needed

Our team is always available to help you choose the option that best supports your goals and schedule.

How do I book a class?

You can book directly through our website via your MindBody login. Your first step is simply creating an account and reserving your spot on the schedule.

How do I access the schedule?

We use the MindBody booking site for all of our bookings and account management. You can easily access MindBody through our website or the MindBody App. Log In / Sign Up . Download the MindBody App (IOS or Android) Once you are on the site or app, you can access the schedule to book classes or request appointments.

What do I need to bring to class?

  • Water - we sell bottles in studio and also provide water to refill your own bottle. ​

  • Yoga mat (bring your own or rent in-studio)

  • Sweat towel (optional but encouraged)

What should I wear?

Wear breathable, moisture-wicking clothing. Sports bras, tank tops, and biker shorts or leggings are perfect for our classes.

Are the classes heated?

Yes. Most of our classes are gently to moderately heated to enhance sweat, mobility, and muscle activation. Each class description will note whether it is heated, warm, or non-heated.

What’s the difference between heated and warm classes?

  • Heated classes reach 90–100°F for a deep sweat and amplified intensity.

  • Warm classes stay around 80–85°F for a comfortable, elevated glow.

  • Non-heated classes are available for recovery, mobility, and restorative sessions.

I’ve never done a heated class — can beginners join?

Absolutely. Our instructors cue modifications and encourage breaks. You’ll build tolerance gradually. We encourage you to take breaks, hydrate, and listen to your body.

Can I participate if I’m pregnant?

We welcome pregnant individuals in most classes.
For safety, we follow the guidance of ACOG and prenatal exercise research:

  • Most pregnant individuals can safely exercise in warm environments up to ~90°F.

  • For classes above 90–95°F, we recommend using personal judgment and consulting a provider.

  • We do not recommend participating in classes 100°F or higher during pregnancy.

We also recommend:

  • Extra hydration

  • Taking breaks as needed

  • Avoiding overheating or breath-holding

  • Modifying movements as your pregnancy progresses

Always consult your prenatal provider to determine what’s best for you.

What if I'm feeling sick—can I still come to class?

If you’re feeling sick, running a fever, experiencing respiratory symptoms, or recovering from a contagious illness, we ask that you stay home and rest.

Account Management & Policies


What if the class time I want is full?

If a class is full, you can add yourself to the waitlist directly through the website or the MindBody app. If a spot opens, you’ll receive an automatic notification and be added to the class. Please keep in mind that once you are moved into class, our standard cancellation policies apply.

What if I need to cancel a class I signed up for?

Our cancellation policy is designed to ensure everyone has a fair chance to attend class and that our instructors are compensated for their time.
You can cancel your reservation directly through the MindBody app — the same way you book your classes.

What is the cancellation policy?

Cancellations for reserved sessions must be made 24 hours prior to class time to avoid forfeiting the session. 

What if I am on the waitlist and get added last-minute?

If you’re automatically moved into class, the same cancellation policies apply. You will receive a text/app notification.

Can I freeze my membership?

Yes. Memberships may be frozen for 1–2 months per year. All freeze requests must be submitted via email.

Are memberships refundable?

Memberships are non-refundable once billed but can be paused for a period.

What if I need to cancel a prepaid pack?

Class packs are non-refundable but can be transferred to another person once per pack.

What is your late arrival policy?

For safety and to maintain the class experience, studio doors close 5 minutes after class begins. Late entry is not permitted.

Is there an age requirement to attend classes?

Yes. Heated classes: Ages 16+. Warm or non-heated classes: Ages 13–15 may attend with a parent or guardian present.

How do I cancel my membership?

Cancel anytime with 10 days prior to your next billing cycle. Log into your client account to terminate membership.